Healthtech Vertex Health 2024 14 weeks

Telehealth for a national clinic network

Cutting patient wait time from 4 days to 4 minutes with a HIPAA-grade telehealth platform.

Telehealth for a national clinic network
Live · Shipped 2024
Services provided
DiscoveryUI/UXWeb + MobileQADevOps
Tech stack
React NativeNext.jsNode.jsPostgreSQLAWSTwilio Video
The challenge

Vertex Health ran 22 physical clinics across 6 states but had no digital front door. Patients waited 3-5 days for consults; providers burned out on paperwork. The last agency they hired shipped a broken prototype in 22 weeks.

Our approach

How we solved it — step by step.

01

Two-week discovery: 18 interviews with providers, patients, admins.

02

Design system built in 3 weeks with HIPAA-safe token architecture.

03

Parallel React Native (patient) + Next.js (provider) builds, one shared API.

04

QA embedded from sprint 1 — 380 automated E2E tests before launch.

In-product

A closer look at what we shipped.

Provider-side telehealth console with live vitals overlay.
Provider-side telehealth console with live vitals overlay.
Patient mobile app — booking flow tested with 40+ real users.
Patient mobile app — booking flow tested with 40+ real users.
The receipts

Numbers that mattered to the business.

4 min
avg wait time (was 4 days)
+62%
provider throughput
4.8★
App Store rating
HIPAA
audit passed on first try
Client word
"Logiic shipped our MVP in 11 weeks — a full quarter faster than the two agencies we tried before. And it actually worked on day one."
Priya Nair
CPO, Vertex Health